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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Douglas

October 7, 2024

5  out of  5
rating by Laura Douglas
"Jeni North helped us out, she was fast and professional"
We responded:
"Thank you! We appreciate your business!"
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Douglas Wells

October 1, 2024

5  out of  5
rating by Douglas Wells
"Fast, friendly and accurate service. So nice to talk to a real person!"
We responded:
"Thank you Doug!"
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Connor Mellick

August 29, 2024

5  out of  5
rating by Connor Mellick
"Derek Bird and his team are easy to work with, responsive, and provide great customer service! One of his team members Jeni, has been extremely helpful when I've requested documents or needed to add something to my policy. Great team to work with!"
We responded:
"Thank you!"
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Marcia Bryant

June 5, 2024

4  out of  5
rating by Marcia Bryant
"very helpful advice"
We responded:
"Thank you!"
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Chad Palmer

May 27, 2024

5  out of  5
rating by Chad Palmer
"I needed a LOT of assistance with pricing coverages on multiple vehicles following a chaotic 2 weeks dealing with an accident claim. Allie was exceptional all 3 times I called to ask questions and make changes!"
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Barb Wagner

May 17, 2024

5  out of  5
rating by Barb Wagner
"If it weren’t for Alley this would be a 1 star review. She fixes all the issues we seem to have with our accounts."
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Wonder Woman

May 16, 2024

5  out of  5
rating by Wonder Woman
"Allie always does a great job!"
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Sandra Cervantes

May 30, 2023

5  out of  5
rating by Sandra Cervantes
"Very easy and smooth! she made the whole process quick and super helpful! first time going to an insurance place and not leaving confused and disappointed"
We responded:
"Thank you Sandra! "
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Tyrone Fries

May 30, 2023

5  out of  5
rating by Tyrone Fries
"The lady there was real helpful to start our claim."
We responded:
"Great to hear! Thank you!"
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adam leutik

May 5, 2023

5  out of  5
rating by adam leutik
"They are absolutely amazing help me with anything I bring there way."
We responded:
"Thank you Adam!"
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Jim Newburn

June 30, 2022

5  out of  5
rating by Jim Newburn
"Very nice and helpful people."
We responded:
"Thank you Jim!"
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Ashley Miske

June 29, 2022

5  out of  5
rating by Ashley Miske
"The staff are very welcoming and fantastic to talk to and work with. Any odd question that I may have, they will confidently answer and are always very prompt in their response. Great customer service!"
We responded:
"Thank you for the kind words!"
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Margaret Miller

May 29, 2021

5  out of  5
rating by Margaret Miller
"Derek is always quick to answer any of my questions and offers great advice and insight. Highly recommend him for all your insurance needs!"
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Implayatone

May 5, 2021

1  out of  5
rating by Implayatone
"I got into an accident which wasn’t my fault and they wouldn’t cover me, not professional. I don’t recommend at all."
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Brandon Lassek

July 25, 2020

5  out of  5
rating by Brandon Lassek
"Always have been helpful. Price was wasn't good for a new 2020 dodge ram. But overall renters is great."
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Amber McIntosh

February 12, 2020

5  out of  5
rating by Amber McIntosh
"Derek Bird's Plattsmouth office provides a great service to the community by providing quality, honest insurance coverage at a great price. The Office Manager, Ashley Group always ensures all of my insurance questions are answered in full and explained in a way that makes sense to the average non-insurance savvy person (like myself) so i have a full understanding of what is covered under my policies. I cant thank this team enough for the great customer service!"
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Jan Hall Synacek

July 29, 2019

5  out of  5
rating by Jan Hall Synacek
"Excellent customer service, had all the answers excellent phone service excellent rates."