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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charles Engberg

April 10, 2026

5  out of  5
rating by Charles Engberg
"Sami always greets you when you come. I needed documentation showing I had insurance for a storage facility. She emailed it to me before I got home."
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Jerry Lee

April 10, 2026

5  out of  5
rating by Jerry Lee
"Sami helped me out with a refund for a tow bill. She also explained a more effecient way of handling that situation in the future."
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MwDCM Admin

April 10, 2026

5  out of  5
rating by MwDCM Admin
"Derek and his team have provided us with excellent service, from the products they offer to the detailed support they provide us within each renewal year. We're confident they have the knowledge to match our business needs. That level of expectation allows us to remain successful, too. Thanks, Derek and Sami, for the work you do for us!"
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Shelley Joslin

March 28, 2026

5  out of  5
rating by Shelley Joslin
"Sami helped me with getting the information i needed. We have been happy with the overall experience with State Farm and we have been with them for 30 + years"
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Rachel Hendershot

March 27, 2026

5  out of  5
rating by Rachel Hendershot
"Sami is great! I needed to get reimbursed for getting my car towed and she was so helpful. She got back to me timely and processed my request faster than I expected."
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Michelle Bailey

March 21, 2026

5  out of  5
rating by Michelle Bailey
"I stopped in to State Farm this week just to ask a few questions. Sami was helpful, knowledgeable and kind. Thanks alot for your help."
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Leslie Webb

March 21, 2026

5  out of  5
rating by Leslie Webb
"Sami is absolutely amazing!!! I was in need of some documentation from 2 years ago pretty quickly and she not only researched and found it but then called and followed up to make sure I received it. Excellent customer service!!!"
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M “Z3r0” W

March 20, 2026

4  out of  5
rating by M “Z3r0” W
"Always great service with Sami here get insurance needs questions comments concerns all addressed as prompt as possible"
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Ted Goeres

March 13, 2026

5  out of  5
rating by Ted Goeres
"Sami was very polite and nice and helpful. Really appreciated her taking care of me"
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Dewayne Webb

March 13, 2026

5  out of  5
rating by Dewayne Webb
"Sami was able to get some issues taken care of and her communication was excellent. 👍🏻👍🏻"
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Jim Block

March 13, 2026

5  out of  5
rating by Jim Block
"Sami Did an excellent job of explaining things to me about my insurance. Thanks Jim"
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Darren Malott

March 13, 2026

5  out of  5
rating by Darren Malott
"Sami took care of me as a walk-in without an appointment. In less than 30 minutes I walked out with a new policy and saved money."
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Jenna Clark

February 27, 2026

4  out of  5
rating by Jenna Clark
"The slogan is accurate, every time I walk through the door Sami greets me by name. I loved having an insurance company that I could very easily go in to or reach on the phone to take care of any issues I had. Even when dealing with the car accident I had, it was one representative that I dealt with throughout the whole process who was very helpful. I would love to continue using State Farm for insurance simply because I trust them and can easily reach them without having to deal with an automated robot that makes me push a bunch of buttons before getting to a real person. The only reason I couldn’t give 5 stars is because of the cost. My husband and I now have car insurance somewhere else, and the total for both of our cars is a little less than what I was paying for just mine at State Farm."
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Wayne Campbell

February 27, 2026

5  out of  5
rating by Wayne Campbell
"Sami was helpful like she always is"
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Michele Quinn

February 23, 2026

5  out of  5
rating by Michele Quinn
"Sami always does a great job helping whenever I call to make changes to our policies with State Farm. We appreciate all the help she extends to us!!"
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Jim McKnight

February 21, 2026

5  out of  5
rating by Jim McKnight
"Sami was great and answered my questions. She also gave me guidance to help me with the claim process. She was professional and most helpful. She explained my Home Owner Policy in words I could understand. I love working with her and I appreciate her help."
We responded:
"Thanks!"
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Rich Haecke

February 20, 2026

5  out of  5
rating by Rich Haecke
"Great service, 5 star job"
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Leigh Ann Eggert

February 16, 2026

5  out of  5
rating by Leigh Ann Eggert
"Sami was great help getting the coverage we needed and kept an eye out for us when she knew we needed to make a change. Answered all of my questions promptly. She was extremely easy to work with!"
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Joyce Book

February 14, 2026

4  out of  5
rating by Joyce Book
"Called asking why the premium jumped so much. Sammie was awesome. She helped me out even though I kind of confused things."
We responded:
"Thank you Joyce!"
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Richard Hull

February 13, 2026

4  out of  5
rating by Richard Hull
"I have never been more excited with the work that they provide me with."
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Millstream Brau Haus

February 7, 2026

5  out of  5
rating by Millstream Brau Haus
"Service made me feel like I was a lifelong friend. Solved my issues quickly and with competence which is what I always expect and receive from Derek Bird's Stare Farm Branch."
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tom again

February 6, 2026

5  out of  5
rating by tom again
"Great service by Sami. Fantastic company."
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Dean Todd

February 6, 2026

5  out of  5
rating by Dean Todd
"Sami at Derrick Bird's office in Plattsmouth was very helpful in my insurance needs in regards to auto damage, 5 stars all the way!"
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Danielle Rein

February 5, 2026

5  out of  5
rating by Danielle Rein
"Jeni is incredibly helpful and super responsive! The staff here are awesome!"
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Mercedes

January 31, 2026

5  out of  5
rating by Mercedes
"Samiis the best. We called for insurance on another vehicle and she helped us super fast and has great customer service skills. Love her!"
We responded:
"Thank you for your review, Mercedes!"