State Farm® Insurance Agent Derek Bird
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Charles Engberg
April 10, 2026
"Sami always greets you when you come. I needed documentation showing I had insurance for a storage facility. She emailed it to me before I got home."
Jerry Lee
April 10, 2026
"Sami helped me out with a refund for a tow bill. She also explained a more effecient way of handling that situation in the future."
MwDCM Admin
April 10, 2026
"Derek and his team have provided us with excellent service, from the products they offer to the detailed support they provide us within each renewal year. We're confident they have the knowledge to match our business needs. That level of expectation allows us to remain successful, too. Thanks, Derek and Sami, for the work you do for us!"
Shelley Joslin
March 28, 2026
"Sami helped me with getting the information i needed. We have been happy with the overall experience with State Farm and we have been with them for 30 + years"
Rachel Hendershot
March 27, 2026
"Sami is great! I needed to get reimbursed for getting my car towed and she was so helpful. She got back to me timely and processed my request faster than I expected."
Michelle Bailey
March 21, 2026
"I stopped in to State Farm this week just to ask a few questions. Sami was helpful, knowledgeable and kind. Thanks alot for your help."
Leslie Webb
March 21, 2026
"Sami is absolutely amazing!!! I was in need of some documentation from 2 years ago pretty quickly and she not only researched and found it but then called and followed up to make sure I received it. Excellent customer service!!!"
M “Z3r0” W
March 20, 2026
"Always great service with Sami here get insurance needs questions comments concerns all addressed as prompt as possible"
Ted Goeres
March 13, 2026
"Sami was very polite and nice and helpful. Really appreciated her taking care of me"
Dewayne Webb
March 13, 2026
"Sami was able to get some issues taken care of and her communication was excellent. 👍🏻👍🏻"
Jim Block
March 13, 2026
"Sami Did an excellent job of explaining things to me about my insurance. Thanks Jim"
Darren Malott
March 13, 2026
"Sami took care of me as a walk-in without an appointment. In less than 30 minutes I walked out with a new policy and saved money."
Jenna Clark
February 27, 2026
"The slogan is accurate, every time I walk through the door Sami greets me by name. I loved having an insurance company that I could very easily go in to or reach on the phone to take care of any issues I had. Even when dealing with the car accident I had, it was one representative that I dealt with throughout the whole process who was very helpful. I would love to continue using State Farm for insurance simply because I trust them and can easily reach them without having to deal with an automated robot that makes me push a bunch of buttons before getting to a real person. The only reason I couldn’t give 5 stars is because of the cost. My husband and I now have car insurance somewhere else, and the total for both of our cars is a little less than what I was paying for just mine at State Farm."
Wayne Campbell
February 27, 2026
"Sami was helpful like she always is"
Michele Quinn
February 23, 2026
"Sami always does a great job helping whenever I call to make changes to our policies with State Farm. We appreciate all the help she extends to us!!"
Jim McKnight
February 21, 2026
"Sami was great and answered my questions. She also gave me guidance to help me with the claim process. She was professional and most helpful. She explained my Home Owner Policy in words I could understand. I love working with her and I appreciate her help."
"Thanks!"
Rich Haecke
February 20, 2026
"Great service, 5 star job"
Leigh Ann Eggert
February 16, 2026
"Sami was great help getting the coverage we needed and kept an eye out for us when she knew we needed to make a change. Answered all of my questions promptly. She was extremely easy to work with!"
Joyce Book
February 14, 2026
"Called asking why the premium jumped so much. Sammie was awesome. She helped me out even though I kind of confused things."
"Thank you Joyce!"
Richard Hull
February 13, 2026
"I have never been more excited with the work that they provide me with."
Millstream Brau Haus
February 7, 2026
"Service made me feel like I was a lifelong friend. Solved my issues quickly and with competence which is what I always expect and receive from Derek Bird's Stare Farm Branch."
tom again
February 6, 2026
"Great service by Sami. Fantastic company."
Dean Todd
February 6, 2026
"Sami at Derrick Bird's office in Plattsmouth was very helpful in my insurance needs in regards to auto damage, 5 stars all the way!"
Danielle Rein
February 5, 2026
"Jeni is incredibly helpful and super responsive! The staff here are awesome!"
Mercedes
January 31, 2026
"Samiis the best. We called for insurance on another vehicle and she helped us super fast and has great customer service skills. Love her!"
"Thank you for your review, Mercedes!"