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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Betts

October 3, 2026

5  out of  5
rating by Michelle Betts
"We've had great service with Derek Birds office. Sami helped me out again today!! Love the customer service!!"
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james whipple

October 2, 2026

5  out of  5
rating by james whipple
"Getting home insurance scheduled to receive premiums to our residence. Sammi was very helpful ."
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Sharon Warga

October 2, 2026

5  out of  5
rating by Sharon Warga
"I called for help with a policy. Sami took care of my request and called a couple days later to let me know my request had been processed. Appreciate her expertise and follow-up! Thanks Sami!"
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Laura Prater

September 29, 2026

5  out of  5
rating by Laura Prater
"Sami at Plattsmouth office has been great and very helpful with my claim for my car"
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Judy Santos

September 25, 2026

5  out of  5
rating by Judy Santos
"The people at my state farm office are very professional. I've had 2 cars accidents and they made the whole thing easier to deal with. Doing everything for me. Sami made everything easy."
We responded:
"Thank you!!"
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Brian Dahlstrom

September 25, 2026

5  out of  5
rating by Brian Dahlstrom
"My interaction with Sami was great. She handled my request from quote to implementation with efficiency and professionalism. Thanks!"
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Alice Decoteau

September 20, 2026

5  out of  5
rating by Alice Decoteau
"Help with auto insurance"
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Amy Martin

September 18, 2026

5  out of  5
rating by Amy Martin
"Sami was awesome she was very informational and helpful. Our refund for a row was exceptionally fast. She is always helpful."
We responded:
"Thanks Amy!"
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Kathy Rael

September 8, 2026

5  out of  5
rating by Kathy Rael
"Derick Bird’s office has always had really good customer service. I think it it so rare these days to find people who go above and beyond to serve their customers! I recently sold my house and needed to cancel and change some insurance. I talked to a young lady named Sami who absolutely went out of her way to meet my needs and was amazing at her job! She helped me to change all of my information and she called me back later to let me know that it had all been handled and that I would receive a refund in the mail! Call backs are almost unheard of today and I cannot begin to say how much her kindness was appreciated!"
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m h

September 5, 2026

5  out of  5
rating by m h
"We have been fortunate to use Derek and his team for years. They are responsive, professional, and the best we have experienced. Feel very lucky to have them as our insurance company."
We responded:
"Thank you!"
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John Hensch

September 5, 2026

5  out of  5
rating by John Hensch
"Sami has been very helpful,and everyone at Dereck Bird office has been there to answer all my questions.
Thank you"
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Traci Anania Sullivan

September 5, 2026

5  out of  5
rating by Traci Anania Sullivan
"Sami is always a great help with any questions or concerns I might have! I'm thankful I switched!"
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Daren Miller

September 5, 2026

5  out of  5
rating by Daren Miller
"Sami Camp is awesome! She fixed my two issues and saved me some money! Probably took 5 minutes of my time. Thanks a bunch!"
We responded:
"Thanks!"
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Jeffrey Ouellette

September 5, 2026

5  out of  5
rating by Jeffrey Ouellette
"Very helpful with services, always willing to help"
We responded:
"Thank you!"
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petefamx5

September 4, 2026

5  out of  5
rating by petefamx5
"I would never go to another insurance group. Derek hires and most amazing staff and this time i want to give kudos to Sami. She is fast, smart, and efficient. I can call anytime about the littlest things and everyone there finds my answer. This time around it was for a claim on our roof and a change to our car insurance. The claim quote took several weeks but we had updates. Our area was hit hard by hail. If i go into the office...One stop, 10 minutes, and I'm done. Plus they have calendars and CANDY!!"
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Richard Neuin

September 4, 2026

5  out of  5
rating by Richard Neuin
"Had a soldi experience over my years with this particular sf location. Sami was super nice and always working hard trying to solve my ridiculous questions. Many great and friendly folks working between the Plattsmouth and Gretna locations. Underwriting was also moving at a snails pace but the folks at the local spot were great."
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Rachelle Davison

August 27, 2026

5  out of  5
rating by Rachelle Davison
"Very kind and helpful."
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Amanda Petty

August 22, 2026

5  out of  5
rating by Amanda Petty
"sami is awesome at what she does! explained things wonderfully and was a seem less process!"
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Sam Kohlbek

August 21, 2026

5  out of  5
rating by Sam Kohlbek
"Sami Camp awesome"
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Karen Holcomb

August 8, 2026

5  out of  5
rating by Karen Holcomb
"I needed help sending information to my employer and Sami quickly helped me do that! She went was so positive and professional! Absolutely refreshing to hear these days! It almost never happens anymore. Keep up the great work 👍😊"
We responded:
"Appreciate that Karen!"
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Joey Linhart

August 7, 2026

5  out of  5
rating by Joey Linhart
"Great service , I don't know what I would of done without the help from my state farm agent Sami, she made my experience alot better"
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Jenifer

August 7, 2026

5  out of  5
rating by Jenifer
"I have secured insurance through State Farm for 3-decades (!) and in 3 different states - Pennsylvania, Iowa and currently Nebraska. Originally carrying auto and renter’s policies through them, I most likely will not drive again (stage IV metastatic cancer currently hinders it), therefore, my needs no longer require auto insurance.

In recent days, Sami Camp, working in Derek Bird’s Plattsmouth, Nebraska, office assisted me with the transfer of renter’s insurance from Iowa. She was incredibly responsive, helpful, friendly, timely with the finished contract. Time and again, Sami proves to be knowledgeable, willing and able to walk through their process remotely - all of which is no small deal for me as if that was not a feasible option, it would mean necessary, costly taxi rides “across town” and back.

Mine was a fantastic experience,, again confirming that I made the right choice, staying with State Farm, choosing Derek Bird’s office and working with Sami!

Are you in the area and in need of insurance, renter’s or otherwise? Look no further than this great group of people, readily available and capably willing to assist you too!"
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Leslie Summers-Day

August 1, 2026

5  out of  5
rating by Leslie Summers-Day
"Sami got back to me right away with my solutions to my questions."
We responded:
"Thanks Leslie!"
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Mike Daspit

August 1, 2026

5  out of  5
rating by Mike Daspit
"Sami was a greater assistance to me getting my insurance squared away on changing policy for a lease transfer"
We responded:
"Thanks!"
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Carl Glup

July 31, 2026

5  out of  5
rating by Carl Glup
"Sami Camp was very helpful and answered questions with knowledge and patience.She has helped me on two occasions and they couldn’t have gone better."
We responded:
"Thanks Carl!"