Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carol Hornberger

Carol Hornberger

May 18, 2025

5  out of  5
rating by Carol Hornberger
"I stopped in at the office as I was receiving emails and texts about my State Farm account and wanted to verify the information. Sami Camp was quick to greet me and got me all the information I needed very quickly. She was very professional with great explanations and a wonderful personality. My experience was amazing!"
Profile photo of Mary Zadina

Mary Zadina

May 16, 2025

5  out of  5
rating by Mary Zadina
"Sami was so helpful today. She made it easy to get my cards adjusted and answered all my questions. The website was easy to navigate snd it was a good experience. Thank you!"
Profile photo of David Schreiner

David Schreiner

May 16, 2025

5  out of  5
rating by David Schreiner
"Great service"
Profile photo of Breanna Friend

Breanna Friend

May 15, 2025

5  out of  5
rating by Breanna Friend
"Jess has been incredibly helpful setting up our homeowners insurance and bundling it with auto insurance to help us find a great deal on the two. She has been super kind. Has followed up on everything that she has done in a timely manner."
Profile photo of Mercedes

Mercedes

May 15, 2025

5  out of  5
rating by Mercedes
"Shout out to Sami and Jessica for excellent service!!!"
Profile photo of Steve Gensler

Steve Gensler

May 15, 2025

5  out of  5
rating by Steve Gensler
"Shout out to Jessica Helzer for sending me and my girlfriend great quotes on our vehicles. She got them to us super fast and helped us save money by bundling our autos and enrolling us in drive safe and save for even more discounts. She was super helpful in explaining the benefits of carrying more than the state minimums and why it is important. She only recommemded the coverage I needed without trying to sell me a bunch of stuff I don't need. I felt that she genuinely cared for our wellbeing and that really sold us on going through State Farm for our insurance needs."
Profile photo of Mickey Gordon

Mickey Gordon

May 15, 2025

5  out of  5
rating by Mickey Gordon
"Jesdica Heizer at the Derick Bird State Farm agency office in Plattsmouth NE 68048 assisted me on 11th of May with my State Farm bill concerns. After greeting me and asking me how she could help me, she immediately went to work addressing my concerns. She gave me the information about my bill that I was inquiring about and had me on my way in a short time. Thanks to Jessica, she made my day."
Profile photo of Joseph Morehead

Joseph Morehead

May 14, 2025

5  out of  5
rating by Joseph Morehead
"Jessica Helzer had been very helpful with every request. She is quick and makes sure to contact me right away with any problems that may arise."
Profile photo of Kirk Hagberg

Kirk Hagberg

May 13, 2025

5  out of  5
rating by Kirk Hagberg
"Jeni solved my issue quickly and clearly explained the information. 5 STARS!"
We responded:
"Thank you for your review, Kirk! We appreciate your business!"
Profile photo of Marcus Colgrove

Marcus Colgrove

May 9, 2025

5  out of  5
rating by Marcus Colgrove
"Both Sami and Lisa do great work everytime that I contact the office!!"
We responded:
"Thank you for your review! We appreciate your business!"
Profile photo of In Gods Hands Always

In Gods Hands Always

May 9, 2025

5  out of  5
rating by In Gods Hands Always
"Lisa was truly an answer to my prayers! Trying to understand the mortgage world and a huge hike in insurance by another company. Lisa took the time to walk me through my options with State farm to find the right fit for my family and budget. Lisa was not only a blessingbut her patiece and listening ear was a true angle in my day. I would recommend her as an agent to anyone looking!"
We responded:
"Thank you for such a wonderful review! We are so grateful to have Lisa on our team - she truly is such an amazing part of our office!"
Profile photo of Connie Daniel

Connie Daniel

May 7, 2025

5  out of  5
rating by Connie Daniel
"Lisa was excellent!"
We responded:
"Thank you for your review, Connie! We appreciatete your business!"
Profile photo of dewillget8

dewillget8

April 30, 2025

5  out of  5
rating by dewillget8
"Sami has always gone above and beyond to help me with my insurance needs!"
We responded:
"Thank you for your review!"
Profile photo of Zack Patera

Zack Patera

April 30, 2025

5  out of  5
rating by Zack Patera
"When I need help on getting a answer on my insurance questions Sami is always ready to get me an answer. Always great service from Derek Bird agency."
We responded:
"Thank you for your review Zack!"
Profile photo of Laura Marie

Laura Marie

April 29, 2025

5  out of  5
rating by Laura Marie
"I had the privilege of speaking with Jeni North when I called to have an automobile added and one removed. She was very efficient and nice to talk to. I highly recommend this office for any change or if you are getting insurance. Thank you!"
We responded:
"Thank you for your review, Laura!"
Profile photo of edie hyde

edie hyde

April 24, 2025

5  out of  5
rating by edie hyde
"Sammi helped me tremendously today, she clarified rental car insurance and adding more protection in dates that you have a rental car. Very polite and professional. I appreciate you, and thanks for coming to work today!😊"
We responded:
"Thank you for the review, Edie!"
Profile photo of Dave M

Dave M

April 24, 2025

5  out of  5
rating by Dave M
"After a total auto loss, I have been looking for a replacement checking with my agent on the rates, Sami Camp from Derek Birds office has been real helpful and quick in getting me a quote! Has taken her time to address any questions and made suggestions! Had been a great help."
We responded:
"Thank you for the review, Dave!"
Profile photo of Laura Douglas

Laura Douglas

October 7, 2024

5  out of  5
rating by Laura Douglas
"Jeni North helped us out, she was fast and professional"
We responded:
"Thank you! We appreciate your business!"
Profile photo of Douglas Wells

Douglas Wells

October 1, 2024

5  out of  5
rating by Douglas Wells
"Fast, friendly and accurate service. So nice to talk to a real person!"
We responded:
"Thank you Doug!"
Profile photo of Connor Mellick

Connor Mellick

August 29, 2024

5  out of  5
rating by Connor Mellick
"Derek Bird and his team are easy to work with, responsive, and provide great customer service! One of his team members Jeni, has been extremely helpful when I've requested documents or needed to add something to my policy. Great team to work with!"
We responded:
"Thank you!"
Profile photo of Marcia Bryant

Marcia Bryant

June 5, 2024

4  out of  5
rating by Marcia Bryant
"very helpful advice"
We responded:
"Thank you!"
Profile photo of Chad Palmer

Chad Palmer

May 27, 2024

5  out of  5
rating by Chad Palmer
"I needed a LOT of assistance with pricing coverages on multiple vehicles following a chaotic 2 weeks dealing with an accident claim. Allie was exceptional all 3 times I called to ask questions and make changes!"
Profile photo of Barb Wagner

Barb Wagner

May 17, 2024

5  out of  5
rating by Barb Wagner
"If it weren’t for Alley this would be a 1 star review. She fixes all the issues we seem to have with our accounts."
Profile photo of Wonder Woman

Wonder Woman

May 16, 2024

5  out of  5
rating by Wonder Woman
"Allie always does a great job!"
Profile photo of Sandra Cervantes

Sandra Cervantes

May 30, 2023

5  out of  5
rating by Sandra Cervantes
"Very easy and smooth! she made the whole process quick and super helpful! first time going to an insurance place and not leaving confused and disappointed"
We responded:
"Thank you Sandra! "