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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Martin

Amy Martin

August 25, 2025

5  out of  5
rating by Amy Martin
"Sami was awesome she was very informational and helpful"
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Champagne Carter

August 24, 2025

5  out of  5
rating by Champagne Carter
"Samie was extremely helpful. Excellent customer service"
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Tyler Fiene

August 23, 2025

5  out of  5
rating by Tyler Fiene
"Sami did a great job helping me figure out a letter I received from State Farm. I'm very happy with the outcome."
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Karen Holcomb

August 22, 2025

5  out of  5
rating by Karen Holcomb
"I needed help sending information to my employer and Sami quickly helped me do that! She went was so positive and professional! Absolutely refreshing to hear these days! It almost never happens anymore. Keep up the great work 👍😊"
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Dempris Edmonson

August 22, 2025

5  out of  5
rating by Dempris Edmonson
"Lisa was a very informative agent. She is very knowledgeable, and has provided me with excellent service."
We responded:
"Thanks so much for your review, Dempris! We appreciate your business!"
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Kourtney Simmerman

August 18, 2025

5  out of  5
rating by Kourtney Simmerman
"I was needing help getting new home owners insurance due to the fact of my current insurance going up this year. Not only did Lisa thoroughly walk me through what my insurance would cover, she got me a deal and am saving nearly $600. Thank you for answering all my questions and explaining what's covered and how its covered, Lisa."
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Judy Santos

August 17, 2025

5  out of  5
rating by Judy Santos
"The people at my state farm office are very professional. I've had 2 cars accidents and they made the whole thing easier to deal with. Doing everything for me. Sami made everything easy."
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J Schexander

August 16, 2025

5  out of  5
rating by J Schexander
"Sami was a delight to work with provinding me with a very reasonable monthly insurance rate compared to what I was paying before with another company I appreciate her time and the rate that she was able to acquire for me She is a professional and got right to the point that will save me money. So I can pay other bills. Thanks again, Sami for your time and very quick service, another happy customer ! Jewel Shexander"
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Howard Houle

August 15, 2025

5  out of  5
rating by Howard Houle
"Ladies at the State Farm Plattsmouth branch always making my life easier with my requests... polite, professional and any issues always solved right away... 👍"
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lynne campbell

August 15, 2025

5  out of  5
rating by lynne campbell
"Sammi (i think it was Sammi)was great and was able to get me the cost of my insurance for my new car right away!"
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Brandon

August 15, 2025

5  out of  5
rating by Brandon
"Sami worked hard to clear up some questions I had. She never stopping searching for the CORRECT and appropriate response. Even took the time to hone her skills utilizing supervisory recommendation instead of an inaccurate response. I wound up adjusting my policy so its suites my needs better. Thank you Sami!"
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Wayne Fritz

August 14, 2025

5  out of  5
rating by Wayne Fritz
"Lisa did a great job finding me affordable insurance. Give her a call to quote you insurance for your cars and home. Thank you Lisa!!!"
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Dennis Woods

August 5, 2025

5  out of  5
rating by Dennis Woods
"I was having a difficult time finding anyone who would insure our mobile home after Allstate would not insure us any longer. Lisa Metcalf State Farm came to our rescue and got us insured. Great service thank you Lisa!"
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Marion McGee

August 2, 2025

5  out of  5
rating by Marion McGee
"Sami did my complete insurance . Every thing was Pleasure"
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Heidi Harrod

August 1, 2025

5  out of  5
rating by Heidi Harrod
"Always excellent service"
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karen Johnson

August 1, 2025

5  out of  5
rating by karen Johnson
"Sami helped me in our problem getting the auto pay corrected so theres no more issues."
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Desiree Adams

July 24, 2025

5  out of  5
rating by Desiree Adams
"Sami is friendly, willing to help and if she doesn't have an answer to your question, she WILL find one. Great customer service."
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Lisa Ferguson

July 23, 2025

5  out of  5
rating by Lisa Ferguson
"We always receive excellent service from Derek Bird Agency. No matter who we work with, they listen, answer our questions and help us with quotes and claims. If they don't know the answer, they find it. Sami did just that for me this week as I made some changes to our policy. Great, personal service."
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Scott Parks

July 23, 2025

5  out of  5
rating by Scott Parks
"Staff is always friendly and helpful"
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Rueben Vander Haag

July 22, 2025

5  out of  5
rating by Rueben Vander Haag
"Sami is the best! She was helpful and prompt!"
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Tahlia Gocke

July 22, 2025

5  out of  5
rating by Tahlia Gocke
"State Farm is always available to answer any questions. Sami was great! She always gets me the information I need and promptly emails me the documents that I have requested."
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Kari Stiles

July 22, 2025

5  out of  5
rating by Kari Stiles
"Derek Birds office is great to work with. Derek gives great customer service and is very helpful and knowledgeable. Also Sami in the office is very helpful and is always very prompt and knowledgeable with any questions on claims and coverage. We have been very satisfied with their service."
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Franny Stearns

July 11, 2025

5  out of  5
rating by Franny Stearns
"Sami and staff are great !! Always helpful."
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Janet DeGraff

July 11, 2025

5  out of  5
rating by Janet DeGraff
"It was great! They changed the banking account."
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Pamela Sumner

June 26, 2025

5  out of  5
rating by Pamela Sumner
"Jess is the ultimate professional and a joy to work with on/at my annual review. She’s extremely knowledgeable, but more than that, her people skills are outstanding. I have been a State farm customer my entire life. Thank you, State farm and Jessica for another year!"