State Farm® Insurance Agent Derek Bird
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Laura Douglas
October 7, 2024
"Jeni North helped us out, she was fast and professional"
"Thank you! We appreciate your business!"
Douglas Wells
October 1, 2024
"Fast, friendly and accurate service. So nice to talk to a real person!"
"Thank you Doug!"
Connor Mellick
August 29, 2024
"Derek Bird and his team are easy to work with, responsive, and provide great customer service! One of his team members Jeni, has been extremely helpful when I've requested documents or needed to add something to my policy. Great team to work with!"
"Thank you!"
Marcia Bryant
June 5, 2024
"very helpful advice"
"Thank you!"
Chad Palmer
May 27, 2024
"I needed a LOT of assistance with pricing coverages on multiple vehicles following a chaotic 2 weeks dealing with an accident claim. Allie was exceptional all 3 times I called to ask questions and make changes!"
Barb Wagner
May 17, 2024
"If it weren’t for Alley this would be a 1 star review. She fixes all the issues we seem to have with our accounts."
Wonder Woman
May 16, 2024
"Allie always does a great job!"
Sandra Cervantes
May 30, 2023
"Very easy and smooth! she made the whole process quick and super helpful! first time going to an insurance place and not leaving confused and disappointed"
"Thank you Sandra! "
Tyrone Fries
May 30, 2023
"The lady there was real helpful to start our claim."
"Great to hear! Thank you!"
adam leutik
May 5, 2023
"They are absolutely amazing help me with anything I bring there way."
"Thank you Adam!"
Jim Newburn
June 30, 2022
"Very nice and helpful people."
"Thank you Jim!"
Ashley Miske
June 29, 2022
"The staff are very welcoming and fantastic to talk to and work with. Any odd question that I may have, they will confidently answer and are always very prompt in their response. Great customer service!"
"Thank you for the kind words!"
Margaret Miller
May 29, 2021
"Derek is always quick to answer any of my questions and offers great advice and insight. Highly recommend him for all your insurance needs!"
Implayatone
May 5, 2021
"I got into an accident which wasn’t my fault and they wouldn’t cover me, not professional. I don’t recommend at all."
Brandon Lassek
July 25, 2020
"Always have been helpful. Price was wasn't good for a new 2020 dodge ram. But overall renters is great."
Amber McIntosh
February 12, 2020
"Derek Bird's Plattsmouth office provides a great service to the community by providing quality, honest insurance coverage at a great price. The Office Manager, Ashley Group always ensures all of my insurance questions are answered in full and explained in a way that makes sense to the average non-insurance savvy person (like myself) so i have a full understanding of what is covered under my policies. I cant thank this team enough for the great customer service!"
Jan Hall Synacek
July 29, 2019
"Excellent customer service, had all the answers excellent phone service excellent rates."