State Farm® Insurance Agent Derek Bird

"I was having a difficult time finding anyone who would insure our mobile home after Allstate would not insure us any longer. Lisa Metcalf State Farm came to our rescue and got us insured. Great service thank you Lisa!"

"Sami did my complete insurance . Every thing was Pleasure"

"Always excellent service"

"Sami helped me in our problem getting the auto pay corrected so theres no more issues."

"Sami is friendly, willing to help and if she doesn't have an answer to your question, she WILL find one. Great customer service."

"We always receive excellent service from Derek Bird Agency. No matter who we work with, they listen, answer our questions and help us with quotes and claims. If they don't know the answer, they find it. Sami did just that for me this week as I made some changes to our policy. Great, personal service."

"Staff is always friendly and helpful"

"Sami is the best! She was helpful and prompt!"

"State Farm is always available to answer any questions. Sami was great! She always gets me the information I need and promptly emails me the documents that I have requested."

"Derek Birds office is great to work with. Derek gives great customer service and is very helpful and knowledgeable. Also Sami in the office is very helpful and is always very prompt and knowledgeable with any questions on claims and coverage. We have been very satisfied with their service."

"Sami and staff are great !! Always helpful."

"It was great! They changed the banking account."

"Jess is the ultimate professional and a joy to work with on/at my annual review. She’s extremely knowledgeable, but more than that, her people skills are outstanding. I have been a State farm customer my entire life. Thank you, State farm and Jessica for another year!"

"I called Derek Bird State Farm yesterday. I had a wonderful lady named Sami that helped me. I just wanted her to know how much I appreciate her for taking care of me. Thank you"

"Sami was super helpful and trustworthy, I will continue to do business with them as they have great customer service!"

"The roof saga is finally over. As we all know weather can be a total pain! Kudos to Jeni at the Derek Bird Agency for her follow ups with State Farm. They made a tough situation as easy as it could be!"

"Sammi was great and was able to get me a copy of my insurance right away!"

"Sami was a greater assistance to me getting my insurance squared away on changing policy for a new car."

"I have had excellent customer service from the Derek Bird State Farm insurance agency. Sami especially has gone to great lengths to make everything easy for me and to meet my needs. I would certainly recommend them to anyone looking for auto/home insurance."

"Lisa was a very informative agent. She is very knowledgeable, and has provided me with excellent service."

"Wish the house claims process was this streamlined, with approved and vetted contractors! Compared to a house claim this was easy. I REALLY wish State Farm had approved and vetted contractors with the same lifetime warranty for house claims. They'd have VERY happy customers and far less fraud from FAKE contractors. One can only hope they go to something like this, and SOON! Right now, you're on your own to finf a contractor. And you roll the dice as to whether they will ever show up, or finish the job. Putting all this on a homeowner is a bit much for working folks."

"Jess with Derek Bird is AWESOME!! Always very helpful and very responsive!"

"Recently relocated to the Midwest from the East Coast. Was very impressed with Jess who was my first point of contact with State Farm. She was patient and kind and was able to explain different levels of coverage in a way that made sense, was practical, and she did not engage in a hard sell or fear mongering tactics as other insurance agents have done in the past. In addition working with Jess was like working with a friend, her attention to detail, empathy and compassion and her ability to allay my concerns helped make acquiring home and auto insurance a breeze! Highly recommendJess at Derek Bird State Farm for all your insurance needs!"

"I stopped in at the office as I was receiving emails and texts about my State Farm account and wanted to verify the information. Sami Camp was quick to greet me and got me all the information I needed very quickly. She was very professional with great explanations and a wonderful personality. My experience was amazing!"

"Sami was so helpful today. She made it easy to get my cards adjusted and answered all my questions. The website was easy to navigate snd it was a good experience. Thank you!"